Privacy Policy

Vihta Sauna LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our website and booking services.

1. Information We Collect

1.1 Information You Provide

We may collect the following when you book a session, create an account, or contact us:

Name
Email address
Phone number
Physical or billing address
Date and time of your booking
Number of guests
Payment information (processed securely by Stripe — we do not store full card numbers)

1.2 Account Information

Customers may book as guests.
However, if you purchase session passes, an account is required to track and redeem them.

1.3 Waiver Information

Adults: Waivers are completed through an online form on Wix.
Minors: Waivers are completed on paper only and signed onsite by a parent or legal guardian.
No medical or health information is collected online.

1.4 Automatically Collected Information

Wix may automatically collect:

IP address
Cookies
Device and browser type (mobile/desktop)
Approximate location
Site usage and analytics metrics

This helps us maintain and improve website performance.

2. How We Use Your Information

We may use your information to:

Process bookings and payments
Send confirmations and reminders
Manage customer accounts and session passes
Provide customer service
Send marketing emails
Improve website functionality and security
Comply with legal and safety requirements

3. Payment Processing (Stripe)

Payments are processed securely through Stripe.
We do not store or access full payment card details.

4. Cookies & Tracking

We use a simple cookie policy.
Wix may use cookies to operate the website, enable bookings, and analyze site performance.

You may manage cookies through your browser settings.

5. Email Marketing

We may use Wix Email Marketing to send:

Promotions
Updates
Sauna announcements
Seasonal offers

You can unsubscribe at any time.

6. Sharing of Information

We do not sell your personal information.

We may share information only with:

Wix (hosting, analytics, bookings)
Stripe (payments)
Service providers assisting with operations
Legal authorities when required by law

7. Minors’ Privacy

Minors ages 12–17 may participate only with a parent or legal guardian present.

We do not collect minors’ personal information online.
Minor waivers are signed on paper only and securely stored offline.

Parents/guardians may request updates, corrections, or removal of any minor-related information.

8. Data Retention

We retain personal information only as long as necessary for:

Bookings and transactions
Legal requirements
Operational purposes
Minor waivers are stored offline and accessed only when necessary.

9. Your Rights

You may request to:

Access or update your information
Delete your customer account
Opt out of marketing emails

10. Security

We use secure platforms (Wix and Stripe) to help protect your information.
While no online service is completely risk-free, we follow industry-standard practices.

11. Photography, Video & Social Media

We may occasionally take general photos or videos of the sauna environment or outdoor setting for our website and social media.

Your Choice

You may request no photography or filming during your session, and we will fully honor that request.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Any updates will be posted with a revised “Last Updated” date.

13. Contact Us

For questions related to this Privacy Policy or your personal data, you may contact:

Vihta Sauna LLC
Email: info@vihtasauna.co